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About event

Success in retail lies in mastering the details. That’s the foundation of the Retail in Detail conference series β€” focused, topic-specific events that follow up on the annual Retail Summit.
Their smaller format allows for deeper dives into key themes shaping the retail landscape. Retail in Detail: Digitech focuses primarily on technology.

What’s on the agenda this year?

πŸ€– AI and Automation in Action
From chatbots and predictive analytics to inventory planning and process automation – technologies that save time, cut costs, and support better real-time decisions.

πŸ“Š Data-Driven Business
Using data to optimize pricing, manage demand, and make strategic decisions across the business.

πŸ§‘β€πŸ’Ό Customer in the Spotlight
Personalization, digital loyalty, and building long-term relationships.

πŸ”§ Ecosystems and Tools that Work
From a connected supply chain to technology for frontline and in-store teams. What truly helps people and businesses succeed.

🌱 Innovation, Agility, and Sustainability
How to test and implement new approaches with lower risk β€” while focusing on ecology, transparency, and profitability.

Who is it for?

Retail in Detail: Digitech is intended for all participants in the trade market who have the ambition to succeed, develop their business, improve themselves, their company and the market environment. The size or form of ownership of the company does not matter, nor whether it operates in a brick-and-mortar or digital world. The target group of the event is similar to the Retail Summit, where technology was a big topic.

Structure of participants

By the sector of specialization:
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By their position in the company:
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